Q: Are there refunds available on the eBooks,
Answer: Since these are downloadable media, there is no refund.

Q: What if I can not download the ebook?
Answer: I can also send these by email.

Q: What if my computer can not open the ebook?
Answer: To read the ebook, you will need Adobe Reader. This is a free program. Go to the link below to download this program. http://www.adobe.com/products/acrobat/readstep2.html

Q: What payment methods do you accept.
Answer: Paypal. I am verified with them. I also accept Money orders.

Q: How can I view the status of my order?
Answer: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
Answer: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

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